JORO is committed to running expeditions that respect people, cultures, and the natural world. If you’re connected to JORO in any way and have feedback or concerns, you can reach us at feedback@joro.co.uk

We take every message seriously. If you raise a concern, we’ll acknowledge it within two working days and share details of the process we’ll follow. Your concern will be reviewed confidentially, and we’ll keep you informed as we work toward a fair resolution.

You can raise a concern safely. We do not retaliate against anyone who brings an issue to us in good faith. Your voice helps shape how we operate.

Thank you.